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Kairros

Kairros provides professional advice on a range of health management and re-employment issues for employers, insurers and clients.

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  • Kairros Interpreting Service (KIS) - Kairros(current)

Now a NAATI-Endorsed
Language Service Provider (LSP)

Providing meaningful
interpreting services

Supporting clients
to be empowered
in their recovery journey

Breaking down
communication barriers

Celebrating three years of meaningful interpreting services Celebrating three years of meaningful interpreting services Endorsed language service provider LSP950093 Two women smiling at each other Two women smiling at each other

We know the language barrier can act as a roadblock for successful outcomes. Our interpreting solutions are designed to support employers, insurers and independent medical examiners achieve better health, safety and employment outcomes for their clients.

Our team of NAATI-certified interpreters, including those proficient in Auslan, bring language expertise and industry understanding to every interaction. By improving communication and accuracy across all parties, clients are engaged and empowered to make informed decisions and achieve equitable outcomes.

The benefits of using KIS

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Our interpreters understand the complexities of the client journey and are experienced in supporting effective communication across all parties.
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Clients are able to expand their treatment options using our interpreters, reducing wait times and achieving successful outcomes faster
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Our interpreters seamlessly integrate with you team resulting in effective client, consultant and stakeholder communication and improved treatment.
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We manage all of the administration and liaison between interpreters, clients and treating parties
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All of our interpreters are NAATI certified, with some specialising in Auslan interpretation. We select each of our interpreters and ensure compliance with our best practice interpreter use model
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Clients feel empowered and more confident and in control of their recovery process using our interpreters

We now service over 90 languages, including:

  • Amharic
  • Arabic
  • Auslan
  • Bahasa Indonesia
  • Burmese
  • Cantonese
  • Hakha Chin
  • Korean
  • Malayalam
  • Maltese
  • Mandarin
  • Somali
  • Spanish
  • Swahili
  • Tongan
  • Tigrinya
  • Turkish
  • Vietnamese

We have over 260 interpreters nationally. Speak to our team to discuss your language needs.

Why meaningful interpretation is important

Research (Burns et al., 2014; Hilder et al., 2019) shows meaningful interpretation is needed to adequately support healthcare clients and the health professionals trying to support them. Kairros Interpreting Service (KIS), utilises a unique model where its interpreters are seamlessly integrated with Rehabilitation Consultants and its interpreters are also knowledgeable and experienced in the rehabilitation and return to work process. Working alongside Rehabilitation Consultants, KIS’s interpreters help to provide meaningful interpretation as well as support a ‘patient navigator’ experience.

Supporting outstanding outcomes

Hear from Mr Chen, one of our clients, as he explains how the interpreters at KIS enabled him to communicate more accurately with treating parties, access more treatment options and better understand the rehabilitation process, ultimately supporting him to return to work quicker, feeling empowered and confident is his recovery journey.

The role of interpreters in supporting communication in psychological recovery

Delivered in collaboration with Access Psych, this webinar provides a detailed insight for treating parties, GP’s, rehabilitation professionals and IME providers on the important role interpreters play in facilitating accurate, ethical and effective communication between clients and health practitioners, while maintaining appropriate professional boundaries and adapting their approach to different assessment and treatment settings.

Endorsed language service provider LSP950093

Interpretation you can trust

Our NAATI language service provider endorsement ensures you receive interpreting services that are delivered to nationally recognised standards of quality, accuracy, and professionalism, with interpreters who are formally certified by Australia’s National Accreditation Authority for Translators and Interpreters.

As one of only 23 NAATI-Endorsed providers in Australia, by engaging with KIS, you can trust that our interpretation service has a robust quality framework and that our certified interpreters provide clear and accurate interpretation, delivered to the highest professional standards. Giving you and your clients confidence at every interaction.

Contact us for pricing details and to learn how KIS can support your clients.

Book an interpreter

Kairros Interpreting Service (KIS) Booking Form
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(if applicable)
(Doctor / Solicitor / Etc)

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